Delivery and returns

Delivery

UK mainland

Standard items
  • Order by 8pm for free 24 hour delivery service* on orders over £50.00
  • £3.95 for orders under £50.00
Large and heavy items e.g. furniture
  • Pallet deliveries will be charged at £45.00 per pallet and delivered kerbside
  • Assisted delivery charges can be quoted on request

Find out more about UK mainland delivery.

UK offshore

Northern Ireland
  • Free over £150.00**
  • £20.00 per order up to 25Kg (two to three day service)
Channel Islands
  • Free over £150.00**
  • £20.00 per order up to 25Kg (two to three day service)
Isle of Man
  • Free over £150.00**
  • £16.00 per order up to 25Kg (two to three day service)

Find out more about UK offshore delivery.

White glove

When you order large and heavy items, such as furniture, you will be offered our White glove salon assembled service, where a specialist carrier will:

  1. De-box, unwrap and assemble
  2. Position the goods to your desired location
  3. Clear all bulky packaging for your convenience

Find out more information about our White glove service.

Worldwide

Republic of Ireland (Eire)
  • Free over £150.00**
  • £20.00 per order up to 25Kg (two to three day service)
Other countries

We deliver to: Austria, Belgium, Estonia, Finland, France, Germany, Netherlands, Italy, Latvia, Lithuania, Luxembourg, Portugal, Slovakia, Slovenia and Spain

  • Free for orders over €200
  • £45.00 for orders under €200

T +44 (0)24 7636 9105
E  [email protected]

Find out more about worldwide delivery.

Returned goods

Returns

For hygiene purposes and the benefit of our customers, the following items cannot be refunded:

  • Any sealed product which has been opened or unsealed
  • Manicure and pedicure tools, cosmetics, hairbrushes and combs
  • Scissors and blades, ear piercing supplies and hair colours or any other chemical products

When goods have been ordered in error or are not as expected, the company may agree to their return.

Find out more about returns.

 

Need some help?

If you need more information about our delivery or returns, contact our friendly team below.

T+44 (0)345 222 8080
E [email protected]

Use our contact form to request a call back, we will be happy to help. 

* Monday to Friday only
 UK mainland only, excludes large items of equipment. Subtotal must exceed £50.00 (excl. VAT and promotions)
** Excludes all items of furniture: couches, trolleys, chairs and stools, screens, nail stations etc.