Track your order

DHL deliveries

Track your Ellisons order quickly and easily, using the DHL parcel tracking service.

All you need is your 7-digit customer reference number beginning with CSP (e.g. CSP0742811), which can be found in your shipment confirmation email, to follow your parcel's journey.

Track my DHL order


Palletforce deliveries

For large and heavy items e.g. furniture, Palletforce will be your designated courier service. Pallet deliveries will be charged at £45.00 per pallet and delivered kerbside.

To see the status of your Palletforce delivery, please contact Ellisons customer service below: 

T+44 (0)345 222 8080 E [email protected] 


White glove deliveries

If you have organised White glove delivery with us, we will be in regular contact about your order's journey and arrange a convenient date and time for delivery.  

You can track your order by contacting Ellisons customer service below:

T+44 (0)345 222 8080 E [email protected]